The Marketing Ops Survival Guide

How to survive broken attribution, mystery workflows, and “quick questions” at 4:52 PM. The one I’d hand a new ops hire on day one.

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MOPs Will Handle It: the most expensive sentence in Marketing Operations
Article

The Most Expensive Sentence in Marketing Ops

“MOPs will handle it.” Four words, and suddenly it’s your problem forever.

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Easy to Build Doesn't Mean Easy to Maintain
Article

Easy to Build Doesn’t Mean Easy to Maintain

The hidden costs of elephant marketing, and why documentation was never the hard part.

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What Filming a Game Show Taught Me About Marketing Operations
Article

What Filming a Game Show Taught Me About MOps

Leadership isn’t about doing every job. It’s about building a system where every job works together.

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Marketing Operations: The Corporate Version of Being the Oldest Daughter
Article · Most Read

Marketing Ops: The Corporate Oldest Daughter

Everyone expects you to figure it out. Nobody tells you how. Sound familiar?

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Can We Hop on a Quick Call? cover
Guide

“Can We Hop on a Quick Call?”

A field guide to the phrases that haunt every MOps professional.

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Why No Should Be Your First Response cover
Guide

Why “No” Should Be Your First Response

Marketing Ops isn’t an order-taking department.

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3 Signs Your Tech Stack Is Working Against You cover
Guide

3 Signs Your Tech Stack Is Working Against You

If your tools are creating more chaos than clarity, this one’s for you.

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Ops Cast episode cover
Podcast

Ops Cast: Career Growth & Human Skills in the Age of AI

Joined Abby Koble to talk career growth, hiring, and where human judgment still beats the machine.

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The Stupidity Curve, and What Comes After It
Article

The Stupidity Curve, and What Comes After It

Why confidence peaks early, but wisdom builds slowly.

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Four guides, one email.

The Survival Guide, the horror stories, the 3-signs diagnostic, and the “why no” playbook — all four, instantly. No drip sequence, no sales calls.

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Lester
Lester has read all four. Twice.
The Unlearn List: MQLs Are Dead
Article · Featured In

The Unlearn List: MQLs Are Dead

Quoted in Rahul’s field report on the B2B marketing practices leaders are finally letting go of.

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Things Marketing Ops Says That Sound Completely Unhinged
Article

Things Marketing Ops Says That Sound Unhinged

“Can you build a field for that?” and other sentences that only make sense in context.

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The Marketing Ops Jobs AI Is Replacing
Article

The MOps Jobs AI Is Replacing (and Isn’t)

AI is changing the tasks. Humans still drive the impact.

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Humans of Martech Ep. 222
Podcast

Humans of Martech Ep. 222: The 2026 Job Search

Joined Phil Gamache and Darrell Alfonso to talk the real state of the MOps job market.

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I Asked Marketing Ops Leaders What Skill Matters Most
Article

What Skill Matters Most in Marketing Ops

Clarity, alignment, influence, communication, systems thinking. Nobody said Salesforce.

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What I Learned in MOPs Strategy After 15 Years in the Stack
Article

What 15 Years in the Stack Taught Me

Strategy first, systems that scale, data that drives, cross-functional partnership.

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What Everyone Gets Wrong About Marketing Operations
Article

What Everyone Gets Wrong About MOps

It’s infrastructure and strategy with a systems lens. Not just execution.

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I Tracked 130 Job Applications
Article

I Tracked 130 Job Applications

Real data. Real silence. The ghosting problem is worse than anyone is saying.

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Protecting Your Mental Health During a Layoff
Article

Protecting Your Mental Health During a Layoff

The stuff nobody posts about. Identity, routine, and keeping yourself intact.

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What a Great Marketing Ops Leader Actually Does
Article

What a Great MOps Leader Actually Does

Hint: the job description doesn’t cover it.

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I Paid $39 for an AI to Apply to Jobs
Article

I Paid $39 for an AI to Apply to Jobs

It emailed me 15 times to do its job for it. Automation that creates more work is not automation.

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As seen in: Best of Martech CW 20–21 Best of Martech CW 22–23

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